About the job

• Maintain and build customer relationships
• Market and promote KDL products and services
• Ensure customer satisfaction is achieved
• Generate and present customer reporting
• Provide customer with updates on industry
• Facilitate Business Review Meetings
• Review and approve weekly customer invoicing
• May include travel to customer locations

Qualifications

• Enjoy working in collaboration with others. Focus on sharing work. Communicates well with team memebers and cooperates while acheiving a common goal
• Strong self-starter who actively seeks additional responsibility, sets high performance standards and routinely exceeds what is expected
• Demonstrates persistence and patience when faced with obstacles
• Uses imagination and creativity to address challenges
• Has the ability to stay mentally focused and fully engaged for sustained periods
• Speaks clearly and effectively in both one-on-one and large group settings
• Listens attentively and actively to others
• Convey a sense of structure and organization in communication. Writes clearly and concisely
• Manages workload by planning and prioritizing assignments working on several tasks at a time, seeking help when needed
• When “On Call” must be available to handle customer requests after business hours
• Able to work in a fast paced environment. When necessary must be able to cope in a stressfull atmosphere

Education Requirements:

Two or Four year degree or at least 12 months industry experience

Experience Requirements:

Proficient in Microsoft Office products with a strong emphais on Outlook, Excel and Word.