Now more than ever, shippers of all sizes are looking to 3rd party logistic service (3PL/LSP) providers to help them in freight management, technology solutions and back-office functions as they focus on their core business.
We have employment positions ranging from entry level to senior level, and align with the region’s top universities for formal internship programs which challenge and develop future professionals in an exciting and fast paced environment.
All full-time employees will be eligible for medical and company-paid dental insurance, a 401(k) with company match, Paid Time Off, options for remote work, casual dress, and opportunities for advancement. We are an equal opportunity employer.
Check out our current open positions and get in touch with us!
We are looking for a bold, outgoing person, who is highly motivated by bonus incentives to help our Sales team grow KDL’s logistics business. A dynamic personality with a drive and comfort level to reach and interact with decision makers is essential! This would be performed through phone, email, and other social outlets, such as LinkedIn, with the primary goal of scheduling an introduction between the prospect and the KDL Sales Team. You will be provided with a pool of pre-qualified leads fitting our target client, consisting of up-to-date contact information. The right candidate will be successful in establishing a dialogue with C-Level, VP executives – ask some specific questions to survey their need, create comfort with the prospect and set a meeting for a KDL Sales Team person to run with the opportunity. The experience and training gained in this role will become an excellent foundation for further growth within the company.
Work a specified list of pre-Qualified Leads
Call and Email Decision Makers – Engage C-Level and Executive contacts
Able to be friendly while asking a series of questions to Survey Need / Interest
Other duties as assigned
A self-motivator and a self-learner with a strong drive
Competitive / Curious / Outgoing Personality / Bold / Aggressive without being Overbearing / Highly Motivated by Bonus Incentives / Go-Getter
Resilient – Not Deterred by Rejection
Persistent and Determined
Good communication skills, verbal as well as written
Able to speak and write creatively and clearly
Able to establish a dialogue / be a People person
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Be Organized with note taking / tasks
2+ years of Telesales experience – not necessarily industry specific
High-school diploma or equivalent – college degree a plus
Base salary with two-tier commission structure based on individual performance
Additional Bonus structure based on success of Outside Sales team
Individual will be responsible for working with existing and future customer base, to process freight bills received from shipping carriers. You will be looking to determine where discrepancies exist and work to resolve with carriers and customers.
Working Procedure and/or Responsibility Assigned
Audits carrier invoices against customer’s contracts to ensure that the carrier is billing properly
Files carrier overcharge claims on behalf of clients when billing is incorrect
Disputes incorrectly billed invoices from carrier to ensure proper payment is submitted
Identifies contract issues with carrier or customer rating profile and works with carrier billing for resolution or internal pricing department to correct profiles
Works customer error files to ensure correct reference numbers are provided, accurate weights, classes etc. prior to invoicing the customer
Other duties as assigned
Strong self-starter who actively seeks additional responsibility, is able to work with minimal supervision, sets high performance standards and routinely exceeds what is expected
Manages workload through planning and priortization working on several tasks at a time, seeking help when needed
Possesses good analytical and organizational skills, actively seeking to make process improvements when needed
Demonstrates persistence and patience when faced with obstacles
Uses imagination and creatitvity to address challenges
Has the ability to stay mentally focused and fully engaged for sustained periods
Speaks clearly and effectively, listens attentively and actively to others
At least 12 months transportation industry experience
Proficient in Microsoft Office products with an emphais on Outlook and Excel.