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Who We Are

People Drive Logistics

People Drive Logistics is a perfect phrase to describe KDL culture. These three simple words tell of the collaboration between our team of logistics professionals and you to develop and execute a plan to simplify the complexities and inefficiencies of shipping and drive results. We apply proprietary technologies and our carrier network to create programs designed for how you do business. These programs deliver improved supply chain practices, freight savings, visibility and ultimately a significant and ongoing Return-On-Investment.


Our Mission & Values

KDL is a leader in freight transportation logistics management, providing one-stop integrated service solutions to domestic mid-market companies.

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Expertise

KDL people are experienced, expert at their roles, and empowered to take action to help customers.

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Collaboration

We collaborate with customers to quickly assess their business, data, and operations, then work together to implement tactical intelligence and solutions.

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Data-driven

Our high-performing and flexible technology integrates with the way your business works, while providing new data analytics and operational visibility.

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Personal Service

We are dedicated to very high touch and responsive customer service that stands out in the 3PL business.

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Customized Solutions

KDL implements sophisticated, customized solutions which not only reduce shipping costs but help our customers turn their shipping challenges into a business advantage.

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Partnership

We align our interests with our customers’ success, and work to help them mitigate their risk and stay ahead of ever-changing supply chain dynamics.

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Community

KDL is a family-focused company that values being a productive member of the communities in which we live and work.

Who We Serve

KDL provides a full range of transportation logistics services to mid-size manufacturing and distribution companies who have complex transportation needs. Our customers cover a wide range of industries, and their size and shipping needs make them a good fit for our integrated capabilities, scale, and personalized service. Our customers look to KDL to help them understand industry issues, mitigate risk, maintain consistency in the face of change, and drive sustainable improvements in supply chain metrics and profitability. At KDL we have also successfully helped numerous Private Equity investors improve performance across their portfolio companies.

“KDL is a reliable partner who has helped our business improve in a tough environment. The rate savings has been valuable, but even more important is the savings and labor cost despite our significant growth.”

Terry Siegel

President – Ventamatic

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Bringing a personal touch to customer service

Personal attention is what sets the KDL experience apart, and Lori Conway exemplifies the team’s commitment to delivering it. With 25 years of customer service experience in the industry, she lives and breathes the clients’ perspective. “I make a personal connection with my customers, which is hard to find now with so many companies turning to automated customer service. When my customers come to me with an issue, it’s my issue. And my goal isn’t just to fix it, but to get to the root of the problem so it does not happen again.”

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Experience to overcome every obstacle

In his 14 years at KDL, Chris Otto has had his hands in every aspect of almost every client relationship. His multifaceted experience enables him to answer questions and solve problems more quickly — across a wide range of issues. Chris leads a team that takes pride in doing whatever it takes to keep KDL clients happy for the long term. “I have seen so much innovation and development in my time at KDL. We continue to evolve to meet our client needs — we’re delivering value to them today in ways that were not possible just a few years ago.”

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Driving Expedited Shipping Solutions

Before joining KDL Josh had a career as a truck driver, and this artist and avid outdoorsman knows how to deliver. He takes pride in moving non-LTL freight in a timely manner and rescuing problem shipments. “I love when a customer comes to us with a problem, and we resolve it well beyond what they thought was possible. It is always rewarding to hear a customer’s excitement when we do something no one else was able to accomplish.”

Ashely McIntyre

Enabling superior results

In her 4 years at KDL, Ashley McIntyre has been able to leverage her degrees in Supply Chain Management and International Business to gain real hands-on experience helping customers solve shipping challenges and save money. “I want to be the go-to person for my clients. Whether it’s keeping them up to date on industry trends or analyzing their data to improve their processes — I’m always looking for new ways to deliver for our clients.”

Eric Elter

Driving best-in-class technology

Eric Elter has spent 19 years building and perfecting KDL’s technology platform. “I’m really proud of how KDL has grown and the role our technology has played. We have a remarkable team of cross-trained professionals who all share a genuine desire to help our customers succeed. To know that we’ve been able to bring them significant cost savings and give them more time to focus on their core business — it’s truly rewarding.”

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A relentless focus on client needs

After working in every department at KDL over the last 14 years, Brian Hammel is well versed in the workings of the operation and the agile and experienced team he now leads. Brian is responsible for ensuring every member of the KDL team feels empowered and personally responsible for delivering a great client experience, every time. “We put our focus on the customer’s needs, first and always. That gives them great peace of mind and the confidence to focus their valuable time on managing their business.”

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A culture that feels like family

High touch customer service is a cornerstone of KDL, and Lauren Frazier sets a great example for the entire team. “Having such an intimate and personalized environment at KDL means we all work together to deliver for our customers. It allows me to put myself in the customer’s shoes when dealing with their issues. We all do. At KDL, it is the opposite of feeling like a number. It’s a family atmosphere where you are known and recognized for your efforts and for who you are.”

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Putting the customer first since day one

It is no wonder Michael Hammel is recognized as a leading industry expert. He began his career at age 13, washing trucks and working loading docks — and he’s studied every angle of the logistics business ever since. Mike and his team work tirelessly to keep KDL clients well informed with the latest industry and competitive intelligence so they can make better decisions and adapt to market conditions more quickly. Mike also leads the regular client review meetings that are the cornerstone of KDL’s responsive, data-driven and personalized service. “Our team continues to grow and evolve — and our ability to apply metrics to identify, review and solve our clients’ issues, often before they occur, continues to improve, too.”

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Taking collaboration to the next level

Collaboration is at the heart of KDL’s approach, and no one takes that more personally than Tom Cannizzo. His deep and broad industry experience on both the carrier and logistics sides of the business, combined with his wide network of trusted industry relationships, makes Tom a true force in helping the KDL team understand and solve a client’s challenges. Tom sets the tone for working with the client at multiple levels, implementing personalized solutions that make sense for them. “The best part of my job is working with my clients to really understand their issues and aligning our team to find a solution that drives their business forward.”

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Thriving in a performance-driven environment

The close-knit culture and scale of the KDL operation provide real opportunity for growth, and there may be no better evidence of that than Matt Schreder. Matt began his career as a logistics intern at KDL right out of college and in less than 5 years has risen to the position of company Controller, with brief stops as Staff Accountant, Senior Accountant, and Assistant Controller along the way. Matt credits collaboration and client focus for his and the company’s success. “We guarantee integrity in our accounting practices — and that extends to our relationship with carriers. Whether through optimal cash flow management or by driving efficiency in our reporting and analysis, we support our clients’ interests unconditionally.”

“The KDL customer service team is always available and respond immediately. They take a personal interest in helping me whenever I need them”

J. Nase, Warehouse

Manager – Automotive Systems Warehouse

KDL’s leadership team is stacked with industry experts

Experienced and empowered to help you

Rob Hammel

Rob Hammel

Managing Director, Owner

Brian Hammel

Brian Hammel

VP Operations, Owner

Mike Hammel

Mike Hammel

VP Logistics, Owner

Eric Elter

Eric Elter

Director of Information & Technology Services

Tom Cannizzo

Tom Cannizzo

VP Sales


Rob Moore

Manager of Inside Sales

Chris Otto

Chris Otto

Logistics Manager


Lori Conway

Customer Service Manager

Matt Schreder

Matt Schreder

Controller


NJ Konikow

Senior Accountant

Joey Chrobocienski

Joey Chrobocienski

Manager of Analysis & Pricing Applications


Josh Hein

Capacity Manager


Heather Dernoga

Financial Operations Manager

“KDL has been a true partner in every aspect of helping us address what was becoming a costly and time-consuming problem. The personal attention of KDL leadership, deep understanding of carrier issues, attention to detail, and sense of urgency has made a real difference for us.”

Travis Bell

Plant Manager – Special-Lite

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