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KDL & KCD – WERC Conference Presentation
People
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Logistics
Smart solutions from freight experts. Now more than ever, you need a partner like KDL Logistics in your corner.
Our Shipping Solutions
Less Than Truckload (LTL)
Win in the toughest LTL market in decades
Freight
Brokerage
Plug directly into our carrier network
Parcel Advisory
Level the playing field with big parcel carriers
Inbound Freight Management
Identify missed opportunities
Freight
Audit & Pay
Eliminate hassles, free your resources and go paperless
Customer service with a personal touch
The hallmark of KDL customer interactions is personal attention, and Lori Conway sets a great example and a high standard for the entire KDL team. With 25 years of customer service experience in the industry, she lives through the clients’ perspective. “I make a personal connection with customers, which is hard to find with so many companies turning to automated customer service. I try to not only help a customer with a problem, but provide recommendations that might help them moving forward. The goal is not to just fix it, but to get to the root of the problem so it does not happen again.
The value of the technology and digital tools KDL provides is fantastic- it provides real time connections to my business and I don’t need an in-house transportation staff to handle it. All of my data analytics come from KDL.
Glen Wegel, VP Operations
Kitchen Cabinet Distributors
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