Department: Corporate
Project Location(s): Pittsburgh, PA
Education: College Degree Preferred.
Compensation: Not Disclosed


Responsible for reaching out to customers to collect payment for overdue bills. Acts as the liaison between creditors and customers and manages overdue accounts.

Working Procedure and/or Responsibility Assigned

    • Contact customers to ensure they have received their invoice and communicate terms of payment
    • Collections of outstanding receivables and debts of the organization
    • Providing financial reporting as needed
    • Inform clients of overdue accounts and amount currently owed
    • Utilize computer systems to handle skip tracing
    • Ensure all customer information is correct, including phone numbers and addresses
    • Helping resolve payment discrepancies
    • Enter adjustments if needed.
    • Set up payment plans
    • Record commitment to repay debt
    • Print reports for management and other ad hoc reports as assigned
    • Other Duties as assigned

Basic Qualifications & Experience

  • Communication and listening skills
  • Problem solving and decision-making skills
  • Experience in Accounts Receivable will be an advantage;
  • Ability to work independently and as a team
  • Proficient in Microsoft Office Suite
  • Ability to multi-task
  • Verbal and written communication skills

Education Requirements

College Degree Preferred.

Experience Requirements

1-3 Customer Service/Office experience preferred